Q. Tell us a little bit about Retail Assist My name’s Anthony Collings, I’m the Service Desk Manager at Retail Assist. As an organisation we’ve been around since 1999. As the name suggests, predominantly we work with retailers (as well as hospitality operators), and our service desk sits on the Managed Services side
This year's IT Service Week saw service desks from around the world taking part in some brilliant, fun and wacky activities.
Find out why October's SDI member featuring as service desk of the month compare their business values to the drive of an Olympian.
Each year we hear some fantastic stories from winners and finalists of the SDI Service & Support Awards, but now and again we find out about something wonderful that happened that night that wasn’t caught in the spotlight or celebrated on stage...