Q. Tell us a little bit about Retail Assist My name’s Anthony Collings, I’m the Service Desk Manager at Retail Assist. As an organisation we’ve been around since 1999. As the name suggests, predominantly we work with retailers (as well as hospitality operators), and our service desk sits on the Managed Services side
"Many years ago I was asked if SDI qualifications, or indeed, any IT support qualifications, were worth it. My answer then, as now, was: Yes, yes – a thousand times YES!"