We’re excited to introduce you to SDI’s new coffee break video series where we talk about some of the trends, challenges and changes the service desk industry is facing.
In these short videos (timed perfectly to fit into your morning coffee break) our panel will use their insight and experience to discuss an industry ‘hot topic’, with the aim of inspiring service desks and IT support professionals to adapt, evolve and improve.
Get to know the regular panellists in this first video where they briefly run through their backgrounds and experience.
We’ll be posting a new coffee break video on a different topic every couple of weeks so keep an eye on the blog and our social media channels for new episodes!
We’d love to hear your thoughts too – join in the conversation by leaving a comment below.